Inspire others to begin their journey of imagination with a K11 MUSEA Gift Card!
Featuring designs that honour our magnificent architectural artistry such as the Victoria chandelier, the Oculus, and Gold Ball, the gift cards are available in values of HK$200, HK$500, HK$1,000, HK$2,000 and a variable value of HK$200 - HK$8,000^, so you can give the ultimate gift of art and culture!
Available for purchase at Koncierge (G/F).
Frequently Asked Questions (FAQ):
• Which merchants accept the K11 MUSEA Gift Card?
Please refer to the List of K11 MUSEA Gift Card Participating Merchants
• Is the K11 MUSEA Gift Card reloadable?
No. K11 MUSEA Gift Card is non-reloadable.
• Is there any expiry date for the K11 MUSEA Gift Card? How can I check the expiry date of my card?
K11 MUSEA Gift Cards are valid for 12 months from the month of purchase, or until the stored value has been used up. The validity period is stated on the back of the Gift Card.
• How to check card balance?
Cardholders can login to 33 Finance’s mobile app (App Store / Google Play), www.33finance.com or call the 33 Finance Service Hotline at (852) 3900 9833 (Mon – Fri, 9am – 6pm) for free enquiry. Cardholders can also check the card balance at ATMs with UnionPay logo, with a service charge of HK$5 per transaction.
• How to change the K11 MUSEA Gift Card’s initial PIN? What if I forget my K11 MUSEA Gift Card PIN?
Cardholders can login to 33 Finance’s Mobile App (App Store / Google Play) or www.33finance.com to change the PIN for the first time. However, after the card is activated, PIN cannot be reset. In case of a forgotten password, cardholders can bring the card along to the 33 Financial Services Limited office to reissue a new card. Card replacement handling fee applies. Please refer to the K11 MUSEA Gift Card Fees and Charges for details.
• Can I use K11 MUSEA Gift Card on the K11 ESHOP?
No. K11 MUSEA Gift Card cannot be used on the K11 ESHOP or any other online shops.
• Can I use K Dollars to buy Gift Cards? Can I earn K points on Gift Card spending?
No. Normally, members cannot use K Dollars to buy Gift Cards and Gift Card spending is not eligible for K Point accumulation.
• Can I use my Consumption Vouchers to purchase a K11 MUSEA Gift Card?
No. Consumption Vouchers cannot be used for purchase of financial products.
Terms and conditions
Each person may purchase gift cards of up to a maximum total value of HK$25,000 per day, and up to 5 cards per transaction. The K11 MUSEA Gift Card is available for purchase via electronic payment (except for Octopus, AMEX) at Koncierge (G/F) at K11 MUSEA; valid for 12 months from the month of purchase. Gift cards can only be used at Designated Merchants. Other terms and conditions apply.
Make your first Visa Instant Earn transaction to get up to 20 K Dollars
Now to 2024.03.31, pay with any linked eligible Visa cards to earn 20 K Dollars
During the promotional period, each member can only receive K Dollar rewards once. The Visa Instant Earn First-Timer Offer is not applicable to users who have already used Visa Instant Earn function.
How to get K Dollar rewards?
Link Visa cards with your K Dollar account
Pay with Visa at Visa Instant Earn merchants HK$50 or above
Get bonus K Dollar Rewards instantly!
Terms and Conditions
The campaign is effective from January 15th 2024 to March 31st 2024 (“Campaign Period”).
Members can earn 20 K Dollar rewards for their first eligible transaction of HK$50 or above at eligible merchants in the Visa x K Dollar promotion.
Members using other eligible Visa cards to earn 20 K Dollar rewards.
This promotion is only applicable to the Visa Instant Earn merchants, which can be found in the “Link Visa Cards for Visa Instant Earn” section of the K11 HK App.
Eligible members who successfully use their linked Visa credit card at eligible merchants during the promotional period, will earn extra K Dollar rewards upon single transaction of HK$50 or above.
K Dollar rewards will be credited to K Dollar members’ accounts instantly.
Each member could only enjoy the bonus K Dollar rewards once.
The K Dollar rewards are valid till December 31st 2025.
This offer cannot be exchanged for cash or other products.
The contents of the offer are subject to change without prior notice. In case of any dispute, K Dollar Program reserves the final decision of all related offers.
Other terms and conditions apply.
[Link Now]
Spring into style with OUR MUSE — shop fashion, jewelry, and more at K11 MUSEA to earn up to 9%1 rebate in rewards!
Reward 1: e-voucher Rewards
From 15 – 31 Mar 2024, upon designated spending at K11 MUSEA, enjoy e-voucher(s) for your next shopping spree!
Reward 2: Visa Cardholder Exclusive3
Click here to learn more about Visa Card Promotion 2024.
To borrow or not to borrow? Borrow only if you can repay!
Redemption Counter: Koncierge, G/F, K11 MUSEA
Opening Hours: 10AM – 10PM
Terms and conditions apply:
1. The reward ratio is calculated by a cumulative reward ratio of both OUR MUSE and Visa Card Promotion 2024.
2. Cumulative same-day spending is calculated based on a minimum of 2 and a maximum of 4 Eligible Receipts (minimum HK$50 spend, excluding spending by K Dollars and/ or K11 physical/ electronic gift voucher(s) issued by at least 2 different merchants).
3. Members must register their Eligible Transaction(s) at Redemption Counter to redeem the Rewards on the date of Eligible Transaction.
4. Each reward tier can only be redeemed once by each member on the same day.
5. The usage rights of e-voucher(s) are subject to relevant terms and conditions listed on each e-voucher(s) respectively.
6. Other terms and conditions apply.
Reminder: To borrow or not to borrow? Borrow only if you can repay!
From 1 Mar - 22 Apr 2024, be the Top 2 Spenders with Visa card(s) at K11 MUSEA & K11 Art Mall to win a Trip for two to the Olympic Games Paris 2024!
Each winner will be entitled to the following Olympic package:
Round trip Business Class flights with connecting flights for 2 persons provided by Qatar Airways or in partnership with other airlines as available.
Hospitality package with 3 pre-selected Olympic events for 2 persons (without Opening or Closing Ceremonies) and including the following:
a. 4 nights’ hotel accommodations with 1 bedroom for 2 persons at a 4-star hotel in Paris including breakfast
b. Airport Transfers to and from the hotel in Paris
c. Paris Metro Card for transport to/from Olympic events
d. Paris Tourist Pass (e.g. Hop-on, Hop-off)
e. Gifts / Amenities with EUR400 value
f. Access to Visa’s Everywhere Lounge at the hotel
Terms and conditions:
Offer is only applicable to the Members who fulfil below requirements.
a. Become a KLUB 11 Hong Kong Member and a K Dollar Program Hong Kong Member, and have bound their KLUB 11 Hong Kong Membership with their corresponding K Dollar Program Hong Kong account.
b. Cumulative transaction amount from eligible transactions needs to be transacted with eligible Visa cards.
c. During promotion period, cumulative transaction amount from eligible transactions need to be successfully registered and redeemed reward(s) from “Visa Card Promotion 2024” that host in K11 MUSEA and/or K11 Art Mall.
The Olympics packages and fulfillment are supported by Visa. Klub 11 has no right to interfere with the actual content and arrangements. The winner agrees that KLUB 11 does not have any responsibility for this.
In case of any dispute related to this promotion, the decision of K11 shall be final and binding.
The activity is subject to relevant terms and conditions.