No more waiting in line at Koncierge — you can now complete your parking redemption all in the ‘K11 HK’ App. Register your car, then spend at K11 MUSEA to get instant FREE Parking, or pay for parking with K Dollars directly in-app!
Always Locate Your Car — Register Your Details Now
Don’t remember where you parked? No problem. Register your car details to keep track of your parking information — including location, and total parked time.
1. Tap the ‘Parking’ icon > ‘My Car’
2. Input the required information > tap ‘Register Now’
3. Tap ‘OK’
4. Your car is now registered. Parking location and parked time will automatically update in the ‘My Car’ tab.
Instant FREE Parking Redemption
Spend to get instant free parking — no more waiting in line! Eligible same-day electronic spending* will automatically be calculated towards the applicable free parking redemption in-app, all you need to do is tap ‘Confirm’ to redeem!
1. Present your KLUB 11 Membership upon purchase at designated merchants.
2. Tap the ‘Parking’ icon > ‘Redeem Free Parking’
3. Check your ‘Total Redemption Hours’ > Tap ‘Redeem’ > ‘Confirm’
4. Eligible free parking hours have now been redeemed.
You may still choose to manually upload eligible same-day receipts via the ‘K11 HK’ App to redeem instant free parking.
*Max. 2 receipts can be used for free parking redemption; 2 highest spending receipts will be used to calculate free parking offer.
Pay for Parking with K Dollars
Your existing K Dollar balance can now be used to pay for parking! Simply tap the ‘Parking’ icon > ‘Pay with K Dollar’ > Select the amount to pay > ‘Continue’ > ‘Confirm’ to pay!
Watch the tutorial on how to complete all of the above here.
*Black Card Members are eligible to redeem 2 hours free parking upon designated spend; Gold Card Members are eligible to redeem 1 hour free parking upon designated spend. For more information, tap ‘Learn More’ below.
Terms and conditions apply.
Sat – Sun/PH: 11AM – 2PM; 3PM – 6PM
Restrictions: The facilities at Peacock Playground are only suitable for children aged 5 or above. Children under the age of 12 must be accompanied by a supervising adult at all times. Only a maximum of 3 users will be allowed to enjoy the facilities at Peacock Playground at the same time. 7F Bohemian Garden is now a pet-friendly space. Terms and conditions apply.
With the help of our Remote Shopping Ambassadors, check out the choicest finds of K11 MUSEA from the luxury of your home. From fashion and cosmetics to tech gadgets and home decor, remote shopping opens the door to unlimited possibilities with zero effort.
Shop K11 MUSEA from the comfort of your home! WhatsApp or call +852 5291 8336 to contact our Remote Shopping Ambassadors to shop for you!