- Art Tours
- Art & Cultural Event Highlights
- Baby Stroller Lending Service
- Complimentary Candy
- Disabled Facilities
- Electric Vehicle Charging Service
- e-Parking Incentive Redemption
- First Aid Service
- Free Wi-Fi
- KLUB 11 Member Service
- Life-saving AED Devices
- Lost & Found
- Mobile Device Charging Service
- Nursery Room
- Personal Shopper
- Regional Travel Tips
- Restaurant Recommendation
- Self-service Lockers
You are just a few steps away from enjoying wireless internet access at K11 MUSEA! Choose the network “K11” and sign in to enjoy unlimited Wi-Fi service.
1. Choose the network “K11”
2. Choose your KLUB 11 membership tier
3. Sign in your KLUB 11 membership account
30-minute complimentary Wi-Fi service is also available for our guests.
For enquiries about the exact locations of the mall’s W-Fi hotspots, please contact our G/F and B1 Koncierge desks.
Strollers and wheelchair can be borrowed from the Concierge Desks from 10am – midnight daily.
The Concierge Desks provide a mobile phone battery recharging service from 10am – midnight daily with a service charge of $10 and a deposit of HK$300.
The baby changing rooms on L1 and L2 provide safe and hygienic areas for parents and babies in comfort and privacy. The rooms are open from 8am – 9pm daily.