Inspire others to begin their journey of imagination with a K11 MUSEA Gift Card!
Featuring designs that honour our magnificent architectural artistry such as the Victoria chandelier, the Oculus, and Gold Ball, the gift cards are available in values of HK$200, HK$500, HK$1,000, HK$2,000 and a variable value of HK$200 - HK$8,000^, so you can give the ultimate gift of art and culture!
Double Dip on Rewards:
Exclusively from 13-30 Sep, gift cards can be purchased with K Dollars#, or earn you KLUB Points via electronic payment! Your gift card recipient will also be able to earn KLUB Points when they spend it at designated K11 MUSEA merchants*!
*Click here for list of participating merchants.
Frequently Asked Questions (FAQ):
• Which merchants accept the K11 MUSEA Gift Card?
Please refer to the List of K11 MUSEA Gift Card Participating Merchants
• Is the K11 MUSEA Gift Card reloadable?
No. K11 MUSEA Gift Card is non-reloadable.
• Is there any expiry date for the K11 MUSEA Gift Card? How can I check the expiry date of my card?
K11 MUSEA Gift Cards are valid for 12 months from the month of purchase, or until the stored value has been used up. The validity period is stated on the back of the Gift Card.
• How to check card balance?
Cardholders can login to 33 Finance’s mobile app (App Store / Google Play), www.33finance.com or call the 33 Finance Service Hotline at (852) 3900 9833 (Mon – Fri, 9am – 6pm) for free enquiry. Cardholders can also check the card balance at ATMs with UnionPay logo, with a service charge of HK$5 per transaction.
• How to change the K11 MUSEA Gift Card’s initial PIN? What if I forget my K11 MUSEA Gift Card PIN?
Cardholders can login to 33 Finance’s Mobile App (App Store / Google Play) or www.33finance.com to change the PIN for the first time. However, after the card is activated, PIN cannot be reset. In case of a forgotten password, cardholders can bring the card along to the 33 Financial Services Limited office to reissue a new card. Card replacement handling fee applies. Please refer to the K11 MUSEA Gift Card Fees and Charges for details.
• Can I use K11 MUSEA Gift Card on the K11 ESHOP?
No. K11 MUSEA Gift Card cannot be used on the K11 ESHOP or any other online shops.
• Can I use K Dollars to buy Gift Cards? Can I earn KLUB points on Gift Card spending?
No. Normally, members cannot use K Dollars to buy Gift Cards and Gift Card spending is not eligible for KLUB Point accumulation. However, members can burn and earn KLUB Points with the K11 MUSEA Gift Card for a limited time only from 13 – 30 Sep, 2021.
• Can I use my Consumption Vouchers to purchase a K11 MUSEA Gift Card?
No. Consumption Vouchers cannot be used for purchase of financial products.
Terms and conditions
Each person may purchase gift cards of up to a maximum total value of HK$25,000 per day, and up to 5 cards per transaction. The K11 MUSEA Gift Card is available for purchase via electronic payment (except for Octopus, AMEX) on K11 ESHOP, or at G/F Koncierge and KLUB 11 Koncierge (4F) at K11 MUSEA; valid for 12 months from the month of purchase. Gift cards can only be used at Designated Merchants, please refer to K11 MUSEA website for details. Other terms and conditions apply.
*Each person may choose a flexible value between HK$200 - HK$8,000 on gift cards bought at G/F Koncierge and KLUB 11 Koncierge (4F) only.
^Each member can only purchase gift cards with K Dollars once during the entire promotional period. Other terms and Conditions apply.
#Each member is eligible to earn KLUB Points upon gift cards purchased via electronic spend. Other terms and Conditions apply.
From now till 31 December 2021, WeChat Pay users from Mainland China can enjoy the following rewards at K11 MUSEA:
Reward 1: Instant Rebate
Existing KLUB 11 Members and WeChat Pay users who register as new KLUB 11 Members can collect: A RMB50 e-voucher (Redeemable upon electronic spending of RMB1,000 or more at select merchants at K11 MUSEA); and A RMB10 e-voucher (Redeemable upon electronic spending of RMB100 or more at select merchants at K11 MUSEA)
Reward 2: Shopping Privileges
Enjoy various special privileges at different select merchants at K11 MUSEA. For more details, please click here.
Terms and Conditions for Reward 1:
1. One e-voucher may be used in each transaction only.
2. Each e-voucher is only valid for 14 days from the date of collection.
3. All e-vouchers are subject to availability on a first-come, first-served basis.
4. Other Terms and Conditions apply, click here for details.
With your UnionPay Diamond Card, Platinum Card or Commercial Card, you can enjoy the following benefits:
Receive a complimentary K11 e-Tourist Pass to enjoy special offers and privileges at more than 50 designated K11 MUSEA merchants.
Become a KLUB 11 Gold Card Member upon accumulated same-day spending of HK$4,000.
Enjoy 20% off Nature Discovery Park experience including entrance tickets, nature tours, festive activities and ‘Nature Art Jam at the Park’. Enjoy up to 50% off select products at Nature Discovery Park, 8F, K11 MUSEA
Terms and Conditions The offers are valid from now to 31 December 2021, both dates inclusive. Usage of the Shopping Privileges: cardholders are required to present a UnionPay Diamond Card, Platinum Card or Commercial Card at K11 Koncierge with valid travel documents with identity verification and register as a KLUB 11 Member to receive a K11 e-Tourist Pass. Present the K11 e-Tourist Pass and pay with a UnionPay Diamond Card, Platinum Card or Commercial Card to enjoy the offers. During the Promotion Period, Cardholders can use their a UnionPay Diamond Card, Platinum Card or Commercial Card at K11 MUSEA and spend accumulated HK$4,000 with at least 1 eligible receipt or a maximum of 4 eligible receipts with the same UnionPay Card on the same day are eligible for KLUB 11 Gold Card membership to enjoy exclusive KLUB member offers and rewards. (Each receipt should contain a minimum spending of HK$50, excluding spending by K Dollar(s)). Unless otherwise specified, each cardholder can only enjoy the offer once. The merchant offers cannot be used in conjunction with other special promotion, members' privileges, discounts, promotional coupons, discounted and fixed-priced items unless specified. The offers or gifts carry no cash value and cannot be exchanged for cash or other offers. The offers or gifts are only available while stock lasts. Participating merchants reserve the right to change the gift item with the same value. UnionPay International is neither vendor nor service provider, therefore will not take any responsibility to the quality of the products and services provided by the relevant merchants. In case of discrepancies between the English and Chinese versions of these terms and conditions, the Chinese version shall prevail.