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Give the Gift of Savoir-Faire with the K11 MUSEA Gift Card!

With the gifting season well underway, what’s your plan to tackle your holiday shopping list? Give the gift of Savoir-Faire this Christmas with exclusive offers on the special K11 MUSEA Gift Card set, complete with a limited edition Golden Christmas Wreath to bring the festive spirit to any home! 

With a K11 MUSEA gift card, you or your loved ones get access to an array of experiences, art and cultural events and trendsetting fashion and beauty picks at Hong Kong’s leading cultural-retail destination. 

Limited Time K Dollar Offer
Exclusively from 1 - 31 Dec, gift cards can be purchased with K Dollars! Check off your gifting list and give the gift of Savoir-Faire with the K11 MUSEA Gift Card now!

Redemption Counter: G/F Koncierge & 4F KLUB 11 Koncierge 
Opening Hours: 10:00am - 10:00pm 

Terms and conditions: 

  • Only one membership account may be used per transaction for gift card purchases using K Dollars.
  • See other terms and conditions


K11 MUSEA Christmas Gift Card Set*
Wrapped in a specially designed gift box, pair your K11 MUSEA Gift Card with the limited edition Golden Christmas Wreath and Christmas card for an additional HK$200 when you purchase a gift card of any value at Koncierge (G/F) or KLUB 11 Koncierge (4F)! Select gift card denominations will also be available for purchase on K11 ESHOP. 

*Limited availability; on a first-come-first-serve basis while stocks last. 

Promotion Period: 1 - 26 Dec, 2021 
Available for purchase at Koncierge (G/F) or KLUB 11 Koncierge (4F); or online on K11 ESHOP. 

About K11 MUSEA Gift Cards 
Featuring designs that honour our magnificent architectural artistry such as the Victoria chandelier, the Oculus, and Gold Ball, the gift cards are available in values of HK$200, HK$500, HK$1,000, HK$2,000 and a variable value of HK$200 - HK$8,000^, so you can give the ultimate Christmas gift of Savoir-Faire! 

Terms and conditions: 

  • Each person may purchase up to 5 K11 MUSEA Gift Cards and up to a total value of HK$25,000 per day by designated electronic payment methods (except Octopus & AMEX). Gift Cards can be used only at designated merchants, please refer to the K11 MUSEA website. 
  • See other terms and conditions


Frequently Asked Questions (FAQ):

• Which merchants accept the K11 MUSEA Gift Card?

Please refer to the List of K11 MUSEA Gift Card Participating Merchants

• Is the K11 MUSEA Gift Card reloadable?

No. K11 MUSEA Gift Card is non-reloadable.

• Is there any expiry date for the K11 MUSEA Gift Card? How can I check the expiry date of my card?

K11 MUSEA Gift Cards are valid for 12 months from the month of purchase, or until the stored value has been used up. The validity period is stated on the back of the Gift Card.

• How to check card balance?

Cardholders can login to 33 Finance’s mobile app (App Store / Google Play), www.33finance.com or call the 33 Finance Service Hotline at (852) 3900 9833 (Mon – Fri, 9am – 6pm) for free enquiry. Cardholders can also check the card balance at ATMs with UnionPay logo, with a service charge of HK$5 per transaction.

• How to change the K11 MUSEA Gift Card’s initial PIN? What if I forget my K11 MUSEA Gift Card PIN?

Cardholders can login to 33 Finance’s Mobile App (App Store / Google Play) or www.33finance.com to change the PIN for the first time. However, after the card is activated, PIN cannot be reset. In case of a forgotten password, cardholders can bring the card along to the 33 Financial Services Limited office to reissue a new card. Card replacement handling fee applies. Please refer to the K11 MUSEA Gift Card Fees and Charges for details.

• Can I use K11 MUSEA Gift Card on the K11 ESHOP?

No. K11 MUSEA Gift Card cannot be used on the K11 ESHOP or any other online shops.

• Can I use K Dollars to buy Gift Cards? Can I earn KLUB points on Gift Card spending?

No. Normally, members cannot use K Dollars to buy Gift Cards and Gift Card spending is not eligible for KLUB Point accumulation. 

• Can I use my Consumption Vouchers to purchase a K11 MUSEA Gift Card?

No. Consumption Vouchers cannot be used for purchase of financial products.

Time
13 Sep 2021
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WeChat Pay ✕ K11 MUSEA Double Rewards

From now till 31 December 2021, WeChat Pay users from Mainland China can enjoy the following rewards at K11 MUSEA:

Reward 1: Instant Rebate

Existing KLUB 11 Members and WeChat Pay users who register as new KLUB 11 Members can collect: A RMB50 e-voucher (Redeemable upon electronic spending of RMB1,000 or more at select merchants at K11 MUSEA); and A RMB10 e-voucher (Redeemable upon electronic spending of RMB100 or more at select merchants at K11 MUSEA)
Reward 2: Shopping Privileges

Enjoy various special privileges at different select merchants at K11 MUSEA. For more details, please click here.

Terms and Conditions for Reward 1:
1. One e-voucher may be used in each transaction only.
2. Each e-voucher is only valid for 14 days from the date of collection.
3. All e-vouchers are subject to availability on a first-come, first-served basis.
4. Other Terms and Conditions apply, click here for details.

K11 MUSEA Shopping Privileges for UnionPay Cardholders

With your UnionPay Diamond Card, Platinum Card or Commercial Card, you can enjoy the following benefits: Receive a complimentary K11 e-Tourist Pass to enjoy special offers and privileges at more than 50 designated K11 MUSEA merchants. Become a KLUB 11 Gold Card Member upon accumulated same-day spending of HK$4,000. Enjoy 20% off Nature Discovery Park experience including entrance tickets, nature tours, festive activities and ‘Nature Art Jam at the Park’. Enjoy up to 50% off select products at Nature Discovery Park, 8F, K11 MUSEA
Terms and Conditions The offers are valid from now to 31 December 2021, both dates inclusive. Usage of the Shopping Privileges: cardholders are required to present a UnionPay Diamond Card, Platinum Card or Commercial Card at K11 Koncierge with valid travel documents with identity verification and register as a KLUB 11 Member to receive a K11 e-Tourist Pass. Present the K11 e-Tourist Pass and pay with a UnionPay Diamond Card, Platinum Card or Commercial Card to enjoy the offers. During the Promotion Period, Cardholders can use their a UnionPay Diamond Card, Platinum Card or Commercial Card at K11 MUSEA and spend accumulated HK$4,000 with at least 1 eligible receipt or a maximum of 4 eligible receipts with the same UnionPay Card on the same day are eligible for KLUB 11 Gold Card membership to enjoy exclusive KLUB member offers and rewards. (Each receipt should contain a minimum spending of HK$50, excluding spending by K Dollar(s)). Unless otherwise specified, each cardholder can only enjoy the offer once. The merchant offers cannot be used in conjunction with other special promotion, members' privileges, discounts, promotional coupons, discounted and fixed-priced items unless specified. The offers or gifts carry no cash value and cannot be exchanged for cash or other offers. The offers or gifts are only available while stock lasts. Participating merchants reserve the right to change the gift item with the same value. UnionPay International is neither vendor nor service provider, therefore will not take any responsibility to the quality of the products and services provided by the relevant merchants. In case of discrepancies between the English and Chinese versions of these terms and conditions, the Chinese version shall prevail.

K11 MUSEA Exclusive Shopping Offers for HSBC Credit Card Cardholders

From 6 Oct 2021 to 31 Dec 2021, enjoy up to 2,700 K Dollars and more when shopping with your HSBC credit card at K11 MUSEA! Details below:   Reward 1: Redeem K Dollars upon designated spending Cumulative same-day spending* Rewards# Additional Reward for HSBC MasterCard (K11 MUSEA only)^ HK$3,000 100 K Dollars - HK$15,000 600 K Dollars - HK$35,000 1,500 K Dollars 500 K Dollars * Same-day spending is calculated based on a maximum of 4 merchant receipts using the same eligible HSBC Credit Card at the same mall. If 2 or more eligible receipts are used, they must be issued by at least 2 different merchants. # Each HSBC Credit Card Cardholder must register as a KLUB 11 Member to enjoy the offers.
^ The Eligible Transaction for the Additional Reward must be paid with an HSBC Premier MasterCard® Credit Card, HSBC Red Credit Card, MasterCard or Gold MasterCard. Card Face of Eligible HSBC Credit Cards   Reward 2. KLUB 11 Gold Membership Become a KLUB 11 Gold Card Member upon same-day spending of HK$4,000 to enjoy exclusive KLUB 11 offers and privileges.   Reward 3. Exclusive Merchant offers Enjoy special offers at more than 60 selected merchants across K11 MUSEA.
Click here for list of eligible merchants and privileges.   K11 MUSEA Redemption Period: 6 Oct - 31 Dec 2021 Redemption Counter: KLUB 11 Koncierge, 4F, K11 MUSEA
Redemption Time: 10:00am - 10:00pm     Terms and conditions apply.
To borrow or not to borrow? Borrow only if you can repay.